CroomKraft
Legal
Last updated: July 2025
CroomKraft ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our website or ordering from us, you agree to this privacy policy.
Name and contact number (shared via WhatsApp when placing an order)
Delivery address for shipping purposes
Order details including product, size, color, and quantity
Device and browser information collected automatically when you visit our website
To process and confirm your order
To arrange delivery to your address
To communicate order updates via WhatsApp
To respond to queries or return requests
To improve our website and product offerings
We do not sell, rent, or trade your personal information to any third party
We share your delivery address with our courier partner for shipping only
We may disclose information if required by law or government authority
Our website uses Sanity CMS for content — your order data is not stored in our CMS
When you message us on WhatsApp, your number and messages are visible to our team
We use WhatsApp for order processing and customer support only
We do not add you to any broadcast list without your consent
You may block or unsubscribe at any time
Our website uses essential cookies for basic functionality
We may use analytics tools to understand website traffic (no personal data collected)
You can disable cookies in your browser settings at any time
We do not use cookies for advertising or tracking across other websites
Our website uses HTTPS encryption to protect data in transit
Order information shared via WhatsApp is protected by WhatsApp's end-to-end encryption
We do not store credit card or payment information (we accept UPI/COD only)
Access to customer data is restricted to authorised team members only
You may request to view the personal data we hold about you
You may request deletion of your personal data at any time
You may opt out of any communication from us
To exercise any of these rights, contact us on WhatsApp (+91 88274 50390) or email us
Our website is not intended for children under 13 years of age
We do not knowingly collect personal information from children
If you believe a child has provided us personal information, contact us immediately at thecroomkraftservice@gmail.com
Questions About This Policy?
If you have any questions or concerns about our privacy practices, please reach out to us directly.
This privacy policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Agra, Uttar Pradesh. We reserve the right to update this policy at any time.